How to Fix Apple Music Not Working on iPhone/Android/PC?

With its abundant library and smooth listening experience, Apple Music still stands out among all the music streaming services. It allows you to download songs offline or listen to original podcasts. We understand that it can be very frustrating when your Apple Music is not working properly.

Don’t worry. In this blog, we will provide several effective solutions and also resolve the family sharing crashing issue.

How to Resolve Apple Music Not Working?

Enable Apple Music Subscription

To begin with, you need to ensure that you have subscribed to Apple Music. Sometimes when you are enjoying a free trial, you might not notice it has already expired.

If you want to check whether your Apple Music Subscription is still active, just go to the “Settings” app on your device and press your own username > Subscription. Within the subscription period, you can find Apple Music under the subscription section.

To learn more about Apple Music subscription cost, you can read this blog: Apple Music Cost Explained: Plans, Pricing and Free Trial.

Check Apple Music Server Status

Is Apple Music down? It’s another possible reason. You can go to Apple’s System Status page, it will show whether the Apple Music Server is an outage. It will only be unavailable temporarily, just wait patiently until your Apple Music starts to work again.

Restart the Apple Music App

What to do next if your Apple Music is still not working when you are already a member? Try rebooting your Apple Music App to give it a reset.

It can usually solve common Apple Music playback errors, including stopping Apple Music from automatically playing. For Apple Music web player users, just close your browser or change to another one.

Activate Sync Library Option

With the same Apple ID, you are allowed to stream your music library on other Apple devices. However, if your Apple Music is not syncing properly, you might not be able to play certain songs and this also leads to more Apple Music playback issues.

To enable Sync Library on iPhone or iPad:

• Launch the Apple Music app and press the photo icon.
• Go to “Account Settings” and click “Settings”.
• Click “Music” and tap “Sync Library” to turn it on. Make sure to enable it on other devices with the same Apple ID.

To enable Sync Library on Mac:

• Open the Apple Music app and go to the menu.
• Press “Account” to continue.
• Hit “Music” and then go to “Settings”.
• Under the “General” section, turn on the “Sync Library” option.
• It might take a while to completely sync your library on other devices.

To enable Sync Library on Windows Computer:

• Go to Apple Music Web Player.
• Tap your username on the bottom and ensure you are using the same Apple ID.
• On the top left sidebar, press the three dots icon and go to “Settings”.
• Hit “General” and then activate the “Sync Library” option.

Update Your Apple Music

To fix Apple Music stop working, you can also update your Apple Music to the latest version. It can automatically fix the bugs and enhance user experience. For Android users, you can go to Google Play to check the update.

Clearing Apple Music App Cache

It’s an easy yet effective way to fix Apple Music not working on Android. The accumulated cache might result in Apple Music crashing or not loading. Just go to Settings > Apps and select Apple Music App.

Press “Clear data” or “Clear cache” to delete all. For web players, you can also remove the browser cache. It won’t influence your Apple Music account.

What to Do If Apple Music Family Sharing Not Working?

The Family Sharing feature can support up to 6 members. Each member will own a separate music library, the algorithm only recommends songs based on your preferences. However, it can also crash sometimes. Here we will introduce some solutions:

• Check your Apple ID. Make sure that you have logged in with the same Apple Account used for Family Sharing. Go to Settings > your username and you can see the details of your Apple ID.
• Verify your subscription status. For free trial users, they might forget it is already over. On the other hand, you can go to Settings > Family Sharing/Family > Set Up Your Family. Make sure you have set up the Family Sharing properly.
• Re-add the family members to your Family account. Just go to Settings > Family and kick out the member. Then press the add icon on the top-right corner to add her/him again.
• Temporarily logged out. Launch the Settings app and go to “Profile”. Under the “Media & Purchases” section, select “Sign-out”. Then log in with your Apple ID and see if the Apple Music Family Sharing works functionally now.

Conclusion

In this blog, we have provided some solutions to fix Apple Music not working. If you have subscribed to Apple Music Family Sharing, we also help solve some issues. Hopefully, it can successfully resolve the errors and keep enjoying the uplifting music experience with Apple Music.