DeepSeek is a popular free AI application, but like any other application, it can sometimes have problems. If you’re facing issues with DeepSeek not working properly, there are some effective methods to help you fix the issue.
In this post, we’ll walk you through 12 proven solutions that can help fix common issues you may encounter with DeepSeek. By following these steps, you can restore the functionality of DeepSeek and ensure it works normally.
1. Restart Your Device and the DeepSeek App
The simplest solution to fix the malfunction of any app is a restart. Sometimes, a minor system glitch or temporary issue can cause DeepSeek to stop working properly.
Completely close the DeepSeek app, restart your device, restart the DeepSeek app, and see if the DeepSeek not working issue resolves. Restarting allows your system and the app to refresh and fix minor errors that may have occurred during its previous session.
2. Check Your Internet Connection
DeepSeek relies on a stable internet connection to function properly. Whether you’re using Wi-Fi or mobile data, ensure that your device is well connected to a stable internet. Weak or unstable network connections can cause the DeepSeek app to work abnormally.
Also, try restarting your router and modem or changing to a different network to test if the DeepSeek not working issue is related to your connection.
3. Update the DeepSeek App to the Latest Version
App developers often release updates to fix app bugs, improve app performance, and introduce new features. If your DeepSeek app is outdated, it may have issues like DeepSeek not working.
Check for updates in the app store (Google Play Store for Android or App Store for iOS) and install the latest version of the app. Updating the app will help ensure you have the latest bug fixes and improvements.
4. Use a VPN to Access and Use DeepSeek
If DeepSeek is not working in the US, UK, India, Australia, or other countries, you may try a VPN tool to access DeepSeek.
LightningX VPN is an easy-to-use VPN for Windows, macOS, Android, iOS, TV, Linux, etc. It offers 2000+ servers in 50+ countries. If you can’t access and use DeepSeek in your country, you may use LightningX VPN to connect to a server in another country to successfully unblock DeepSeek. Use this VPN to access global apps and websites, including YouTube, TikTok, Netflix, and more.
LightningX VPN also encrypts all your online activities to protect your privacy and security. It uses AES-256, WireGuard, and Shadowsocks encryption technologies. A strict no-logs policy also makes sure that your data is not stored.
5. Clear DeepSeek App Cache and Data
App’s cached data can sometimes become corrupted and lead to the DeepSeek not working properly issue. Clearing the app’s cache may help resolve this problem. Here’s how you can do it.
On Android: Go to Settings > Apps > DeepSeek > Storage > Clear Cache/Clear Data.
On iOS: iOS doesn’t have a cache-clearing option, but you can uninstall and reinstall the DeepSeek app to clear any stored data.
Related: Fix DeepSeek Not Sending Verification Code – 12 Solutions
6. Reinstall DeepSeek App
If clearing the cache and data doesn’t help fix the DeepSeek doesn’t work issue, you may want to try reinstalling DeepSeek.
Uninstall the app, restart your device, and then download and install the latest version of DeepSeek from the App Store or Google Play Store. This will give you a fresh installation of the app and can help resolve any underlying issues with corrupted files or incomplete installations.
7. Disable Battery/Power Saving Mode
Battery-saving features on smartphones may limit the functionality of apps, especially those that need to run in the background or consume data. If your phone is in power-saving mode, it may affect DeepSeek’s performance.
Disable battery or power saving mode from your device’s settings to allow DeepSeek to run smoothly without any restrictions. This can help improve performance and resolve issues related to app lagging or crashing.
8. Check for DeepSeek Server Issues
At times, the issue might not be with your device or the app itself but with DeepSeek’s servers. If the app’s servers are temporarily down for maintenance or are experiencing technical difficulties, DeepSeek may not work properly.
Check the official DeepSeek website or its social media channels to see if there are any temporary server-related issues. If this is the case, you’ll need to wait until the server issue is resolved by the DeepSeek team.
Related: Fix Can’t Sign Up or Log Into DeepSeek – 10 Solutions
9. Update Android or iPhone/iPad
Incompatible operating system may lead to the DeepSeek not working issue. If your device is running an older version of Android or iOS, it may not be compatible with the latest version of DeepSeek. Make sure your device is running the latest version of the operating system to avoid compatibility issues.
Still, if you’re using an older device with limited processing power or memory, DeepSeek may not function as smoothly as it should. In this case, upgrading to a newer device may be the only solution.
10. Ensure Sufficient Storage Space
Low storage space on your device can cause apps to behave unpredictably or even crash. If your device is running low on storage, DeepSeek may not be able to function properly. To check your available storage, go to your device’s settings and look for the storage section. If your storage is nearly full, delete unnecessary files or apps to free up space and give DeepSeek the resources it needs to function smoothly.
11. App Conflicts
Other apps on your device may interfere with DeepSeek, especially those that use similar resources or run in the background. Try closing other apps to see if DeepSeek works well again.
12. Contact DeepSeek Support
If none of the above solutions work, don’t hesitate to contact DeepSeek’s customer support team. They may be able to provide professional troubleshooting steps for your issue or find any bugs that are affecting the app.
Find the support email address or contact form on DeepSeek’s official website and use it to reach out to the team for further assistance.
Bottom Line
By following the 12 possible solutions above, you should be able to fix the DeepSeek not working issue.
