Are you experiencing error code 277 in Roblox? This error is usually related to network connection issues and often occurs when the game fails to connect or stay connected to the server. Don’t worry, you’ve come to the right place. In this guide, we’ll show you how to fix Roblox error code 277 on platforms including Windows, macOS, Android, and iOS.
What Is Error Code 277 in Roblox?
Error code 277 is an exclusive and typical issue on Roblox, often shown as “Lost connection to the game server, please reconnect (Error Code: 277)”, which means that players’ clients and game servers are disconnected.
The error can be caused by issues related to the network and servers, such as unstable internet connections, down servers, overloaded servers, and outdated software and hardware.
Don’t worry, following the fixes below might help you troubleshoot the problem.
How to Fix Roblox Error Code 277: 10 Effective Methods
Fix 1. Make Sure Your Internet Connection Is Fine
One of the most obvious culprits of error code 277 is an unstable or disconnected Network. Here are the methods you can try for a good network connection.
On a Windows PC or Mac, try restarting your modem or router, or switching to another Wi-Fi network.
On a mobile device, try using mobile data to see if the issue is addressed. However, note that your mobile data will be consumed quickly when playing Roblox.
Fix 2. Check Roblox Server Status
Sometimes, the causes of error code 277 might not be on your side, but can be on the official Roblox server. All you can do is check the server status of Roblox using free tools like Downdetector.
If the Roblox server is working, move on to the methods below to solve the issue.
Fix 3. Update Roblox
Sometimes, an outdated Roblox app version might have bugs, causing Roblox error code 277. You can check if your Roblox is updated.
On a Windows PC or Mac, restart the Roblox application, and it will automatically check for updates. Or, you can go to the Microsoft Store or App Store to see if there’s an update.
On Android, go to the Google Play Store, tap your profile icon on the top right, and select “Manage apps & device”. Then, see if Roblox needs to update.
On an iPhone or iPad, open the App Store, tap your profile on the upper right. Find Roblox and see if there’s an update available.
Fix 4. Use a VPN to Change Your IP Address
An effective method to solve the Roblox error code 277 is to use a VPN.
A VPN can help you unblock geo-restrictions on Roblox or change to a better Roblox region server, to make sure your game client and the Roblox server are stably connected. However, not all VPNs work with Roblox.
LightningX VPN might be an option. It has robust unblocking ability and excellent performance, helping you access Roblox from anywhere. It offers 2,000+ servers in 70+ countries, covering the best region servers of Roblox. When you play Roblox with LightningX VPN, the data or files download speed can still reach up to 800Mbps, allowing you to play the game smoothly.
You can use LightningX VPN’s free trial to test whether the error code 277 on Roblox can be addressed.
Fix 5. Avoid Launching Roblox During Peak Hours
Roblox boasts a massive player base. When such a large number of users flood into Roblox, servers occasionally experience outages, resulting in error code 277. Therefore, you can avoid peak hours, such as late at night, to open Roblox and see if error code 277 disappears.
Fix 6. Flush DNS
Sometimes, the Roblox error code 277 might be caused by corrupted data on gaming servers or visited websites. Therefore, you can try flushing the DNS cache to restore the normal network and server connection.
Here’s how to flush DNS on a Windows PC and Mac to solve the error code 277. Note: False commands might cause your data to be lost.
On a Windows PC:
- Press Win + R to open the Run dialog box.
- Type “cmd” and press Enter.
- Type ipconfig /flushdns and press Enter.
- Wait for the system to flush DNS.
On a Mac:
1. Press Command + Space, type Terminal, and hit Enter.
2. Enter the command (depending on macOS version):
- El Capitan (10.11) and higher: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
- Lion, Mountain Lion, and Mavericks (10.7-10.10): sudo killall -HUP mDNSResponder
- Leopard, Snow Leopard (10.5-10.6): sudo dscacheutil –flushcache
- Tiger (10.4): lookupd -flushcache
3. Enter your password if prompted and then press Enter to flush DNS on your Mac.
Fix 7. Temporarily Disable Firewall or Antivirus
Sometimes, the Roblox error code 277 can be caused by antivirus protection. You can temporarily turn off your firewall or third-party antivirus software to see if the issue is addressed.
On Windows, you can follow our guide to disable the firewall or antivirus: How to Turn off Windows Defender: RTP, Firewall, & Antivirus
On macOS, follow the steps below to disable the firewall:
- Open System Settings.
- In the left sidebar, locate Network > Scroll down to find Firewall.
- Click Firewall and toggle the switch to Off.
Fix 8. Clear Roblox Logs
Sometimes, Roblox’s logs, storing important information and settings, might be corrupted and causing the error code 277. Therefore, clearing the corrupted logs might help fix the issue.
On Windows:
1. Press Win + R to open the Run dialog box.
2. Find files from the two paths separately:
- %localappdata%\Roblox\logs
- %USERPROFILE%\AppData\LocalLow\RbxLogs
3. Delete files from the two paths separately.
On macOS:
1. In Finder, press Command + Shift + G to open the Go window.
2. Locate files from the two paths separately:
- ~/Library/Logs/Roblox/
- ~/Library/Roblox > GlobalBasicSettings_13.xml
3. Select the files and move them to the Trash separately.
Fix 9. Update Network Adapter
If your network adapter driver is outdated, it might cause connectivity issues, which can lead to Roblox error code 277. Therefore, updating the network adapter driver may help resolve the problem. You can follow our guide here: How to Update Network Drivers for Better Internet Connectivity
Fix 10. Contact Roblox Support
If none of the above methods can help you fix the error code 277, try seeking assistance from Roblox support. You might need to provide them with your account details and the problem description to solve the problem quickly.
Conclusion
It’s easy to fix the error code 277 in Roblox. For example, you can update your Roblox, use a VPN, or delete Roblox logs. However, if you can’t solve the issue on your own, try contacting Roblox support.
Hope this guide works for you.
