Detailed Steps for Steam Password Reset (PC, Phone)

Steam Password Reset-thumbnail

The Steam Password Reset can protect your account from being hacked and enable you to log into Steam. It can be done on a PC or phone which is quite convenient for you.

However, you may need to find the email address or phone number that is linked to your Steam account, or you may need to create a new account to log into Steam.

Check the detailed steps below to get a new Steam password.

Reasons for Steam Password Reset

Forgotten Password: Sometimes you may forget your Steam account password, leading to the need for a reset to regain access.

Security Concerns: If a user suspects that their account has been compromised or that their password is no longer secure, they may choose to reset their password as a precautionary measure.

Account Compromise: In cases where your Steam account has been hacked or unauthorized access has been detected, you may need to reset the Steam password to secure the account and prevent further unauthorized activity.

Tip: You can use LightningX VPN to protect your data and IP address from being leaked.

Steps for Steam Password Reset

Here are the detailed steps for resetting your Steam password. Follow them to have a new secure Steam password.

How to Reset Steam Password on PC

Here are the steps for changing your Steam password on your desktop.

You can reset it on its official website.

  • Go to the Steam official website and click “Login” in the upper right corner.
  • Click “Help, I can’t sign in” at the bottom of the new window.
  • Click “I forgot my Steam Account name or password” on the Steam Support window.
  • Enter the email address or phone number that is linked to your Steam account. Click the “I’m not a robot” button to pass the robot check. Then click “Search”.
  • Click “Email an account verification code to xxx” and you will receive an account verification link from email. Click the link and you’ll be navigated to the password resetting page. If you use the phone number to do the Steam password reset. You will receive an SMS with the verification code. You can enter the code to reset your password.
  • Click the account you want to change and tap “Reset my password”.
  • Enter the new password twice to confirm the action. Then click the “change password” button.
  • Click “Sign in” to quickly sign in to Steam with the account name and new password.

You can also reset the password on its app. The steps are the same on Steam’s official website.

Note: If you can’t find the phone number and email address linked to your Steam account, you may need to sign up for another Steam account to log in to Steam.

How to Change Steam Password on Mobile

Here are the steps for the changing Steam password on a mobile.

  • Before changing your Steam password on the phone, you may need to download and install Steam from the Google Play Store or App Store.
  • Go to the Steam app and sign in. Tap “?” in the top right corner.
  • Tap “Account Details” on the left menu.
  • Scroll to the Account Security section and tap “Change my password”.
  • Tap “Email an account verification code to xxx” and you’ll receive an email with a verification link. Click the link and you’ll be navigated to the page of Steam password reset.
  • Enter the new password twice to confirm the action. Then click “Change Password” to change your Steam password. Now you can log in with your account name and new password.

Note: If you forgot the password, you can tap “I need help signing in” on the login page. Then you’ll be navigated to a new window where you can follow the same steps with resetting the Steam password on a PC.

How to Troubleshoot “Steam Password Reset Not Working”

After resetting your Steam password, you may find it still not working. Don’t worry, you can check the steps below to see the causes.

Check your account information:

First, make sure the password and account name are correct. You can simply copy the password and account name in your memo and paste them into the box.

Use a different device:

Sometimes you can use a different device to log into Steam. This is because your device might get wrong occasionally. If you’re using a PC, you may change to log into Steam with a phone to see if you can successfully log in.

Clear Steam cache and cookie:

Having too much cache on Steam might cause it to lag and affect your Steam password reset. You can clear Steam cache and try to log into your Steam again. Here are the detailed steps.

  • Go to your Steam client.
  • Click “Steam” in the top left corner of its home page.
  • Click “Settings” on the drop-down menu.
  • Tap “Downloads” on the left menu of the “Settings” page.
  • Find “Clear Download Cache” in the middle part of the Downloads page.
  • Tap the “Clear Cache” button beside “Clear Download Cache”. Then click Confirm to clear the Steam cache on your device.
Clear Steam Cache

Temporarily block the antivirus software or firewall:

Sometimes the antivirus software or firewall on your device might affect your Steam password reset. You can temporarily offload the antivirus software or block your firewall and try to log into Steam. Here are the steps.

You can temporarily offload the antivirus software and download it after logging into Steam.

  • You can go to Settings on your PC.
  • Click “Privacy & Security” on the left menu of the Settings page. Then click Windows Security.
  • Click the “Firewall & network protection” option on the Windows Security page.
  • Choose the “Allow an app through firewall” link.
  • You can uncheck the box to the left of the application name to disallow it from accessing network resources while checking the box allows access.

Use a VPN:

If you’re in a region that blocks Steam, you may need to use a VPN to unblock the geo-restriction. You can use LightningX VPN to help you finish the Steam Password reset.

  • LightningX VPN covers more than 1,000 servers in 50+ countries including India, Australia, Brazil, etc. You can change to any IP address to unblock the geo-restriction and even purchase a Steam game with the lowest price.
  • Its strong encryption protocol protects your data and IP address from being tracked in Steam.
  • It has no bandwidth throttling on your network. You can play the games on Steam with no internet lag.
  • LightningX VPN supports a free trial and a one-day subscription plan. It is also affordable.

Price and plan:

  • 1 day: $0.99
  • 1 month: $5.99 ($0.19/day).
  • 3 months+1 month free: $15.99 ($0.13/day).
  • 1 year+1 year free: $59.99 ($0.08/day).
LightningX VPN

Tip: If none of the above methods works, you can find Steam’s help center to report the problem.

FAQs on Steam Password Reset

Q: How to find the Steam password without resetting?

You can check Steam Wallet or the browser’s password manager to see if your Steam password is stored. Also, you can check your memo or screenshot to find your Steam password.

Q: How do I find my Steam email and password?

You can go to Steam and click your profile. Then click “Account details”. Scroll down and you’ll see the email address. However, you can’t see the password even when you are logged in. If you want to recover your account, you can go to Steam’s help center even without the linked email address and phone number.

Q: Where can I see my Steam login?

Click your profile name in the upper-right corner of Steam’s home page. Then click “Account details” on the drop-down menu. Then you can check your email address, account name, and other account information.


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