{"id":3217,"date":"2024-07-11T15:11:32","date_gmt":"2024-07-11T07:11:32","guid":{"rendered":"https:\/\/lightningxvpn.com\/blog\/?p=3217"},"modified":"2026-01-12T15:33:32","modified_gmt":"2026-01-12T07:33:32","slug":"fix-instagram-not-working","status":"publish","type":"post","link":"https:\/\/lightningxvpn.com\/blog\/en\/fix-instagram-not-working\/","title":{"rendered":"Instagram Not Working Properly? 8 Ways to Fix the Issue!"},"content":{"rendered":"\n<p>Instagram is one of the most popular social media platforms used by many people, but some unobtrusive problems may cause the \u201cInstagram not working\u201d issue and hinder your use of it.<\/p>\n\n\n\n<p>The reasons why Instagram is not working are simple, such as unstable internet connection, incorrect account information, and a crash in Instagram.<\/p>\n\n\n\n<p>Thereupon, I\u2019ll walk you through the causes of Instagram\u2019s issues and how to fix the problems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is Instagram Not Working?<\/h2>\n\n\n\n<p>The common issues of your Instagram app not working are listed below. Check the problems you\u2019re facing and learn their causes.<\/p>\n\n\n\n<p><strong>Pictures and videos can\u2019t be uploaded.<\/strong><\/p>\n\n\n\n<ul>\n<li>Your internet is poor.<\/li>\n\n\n\n<li>Your devices have too much cache.<\/li>\n\n\n\n<li>Your Instagram is crashing.<\/li>\n<\/ul>\n\n\n\n<p><strong>The Instagram screen is loading or black.<\/strong><\/p>\n\n\n\n<ul>\n<li>Your Instagram app is crashing down.<\/li>\n\n\n\n<li>Your Internet is not stable.<\/li>\n\n\n\n<li>There\u2019s too much cache in your phone.<\/li>\n\n\n\n<li>Outdated versions of Instagram can cause compatibility issues.<\/li>\n<\/ul>\n\n\n\n<p><strong>There is an issue with your device.<\/strong><\/p>\n\n\n\n<ul>\n<li>Your phone is running too many apps, causing a load.<\/li>\n\n\n\n<li>The smartphone operating system is not updated.<\/li>\n\n\n\n<li>Your phone has been invaded by a virus.<\/li>\n<\/ul>\n\n\n\n<p><strong>You can\u2019t log into Instagram.<\/strong><\/p>\n\n\n\n<ul>\n<li>This is because you forgot the password.<\/li>\n\n\n\n<li>Your account is banned or restricted.<\/li>\n\n\n\n<li>Due to geo-restrictions, you may fail to open Instagram.<\/li>\n<\/ul>\n\n\n\n<p>Related: <a href=\"https:\/\/lightningxvpn.com\/blog\/en\/instagram-something-went-wrong\/\" target=\"_blank\" rel=\"noopener\" title=\"Fix \u201cInstagram Something Went Wrong\u201d Issue \u2013 10 Tips\">Fix \u201cInstagram Something Went Wrong\u201d Issue \u2013 10 Tips<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8 Ways to Fix the Instagram Not Working Issue<\/h2>\n\n\n\n<p>Check the 8 tips below to fix your Instagram not working or loading.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Restart Your Device<\/h3>\n\n\n\n<p>Sometimes, your device may be overloaded, and this will cause Instagram not to work. You can follow the steps below to restart your device.<\/p>\n\n\n\n<p>If you have a PC.<\/p>\n\n\n\n<ul>\n<li>Click the Windows icon at the bottom left of your PC screen.<\/li>\n\n\n\n<li>Tap the power button at the bottom right of the new page.<\/li>\n\n\n\n<li>Click the \u201cRestart\u201d option and wait until your PC restarts.<\/li>\n<\/ul>\n\n\n\n<p>If you have an Android.<\/p>\n\n\n\n<ul>\n<li>Hold the third button on the left until the power-off slider appears on the screen.<\/li>\n\n\n\n<li>Swipe the slider and wait until your Android powers off.<\/li>\n\n\n\n<li>Hold the third button on the left until your phone\u2019s logo appears. Then your Android is successfully restarted.<\/li>\n<\/ul>\n\n\n\n<p>If you have an iPhone.<\/p>\n\n\n\n<ul>\n<li>Hold the right button and either of the volume buttons on the left until the power-off slider appears on the screen.<\/li>\n\n\n\n<li>Swipe the slider and wait until your iPhone powers off.<\/li>\n\n\n\n<li>Hold the right button until the Apple logo appears. Then your iPhone is successfully restarted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Force Close Your Instagram App<\/h3>\n\n\n\n<p>An effective way to solve the \u201cInstagram not working\u201d issue is to force close your Instagram app. Check the steps listed below.<\/p>\n\n\n\n<ul>\n<li>Go to the settings of your device.<\/li>\n\n\n\n<li>Now select \u201cApplications\u201d &gt; \u201cApplications\u201d.<\/li>\n\n\n\n<li>On the \u201cApplications\u201d page, scroll down to find the Instagram app and tap on it.<\/li>\n\n\n\n<li>Then, select \u201cForce stop\u201d on the \u201cInstagram\u201d page. Now the Instagram app is successfully stopped.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Reset Instagram\u2019s Password<\/h3>\n\n\n\n<p>If you <a href=\"https:\/\/lightningxvpn.com\/blog\/en\/cant-log-into-instagram\/\" target=\"_blank\" rel=\"noopener\" title=\"can't log into Instagram\">can&#8217;t log into Instagram<\/a>, you can reset your password to solve the issue. Here are the steps.<\/p>\n\n\n\n<ul>\n<li>Open Instagram and click on the \u201cGet help logging in\u201d button below.<\/li>\n\n\n\n<li>Enter the new page, and you\u2019ll see the requested information, such as your username, email, or phone.<\/li>\n\n\n\n<li>If you enter your phone number in the box, you\u2019ll see \u201cSend an SMS\u201d. Click on \u201cSend an SMS,\u201d and you\u2019ll receive the verification code. After entering your verification code in the box, you can reset the password.<\/li>\n\n\n\n<li>If you fill in the blank in your email, you will receive a verification code in your email. After entering the verification code, you can reset the password.<\/li>\n\n\n\n<li>If you enter your username, the mobile phone number bound to your account will receive a verification code. Enter the verification code, and you can reset the password.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-461x1024.jpg\" alt=\"Instagram login page\" class=\"wp-image-3218\" style=\"border-width:1px;width:366px;height:auto\" srcset=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-461x1024.jpg 461w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-135x300.jpg 135w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-768x1707.jpg 768w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-691x1536.jpg 691w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page-922x2048.jpg 922w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/instagram-login-page.jpg 1080w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n\n\n\n<p>Note: I highly recommend that you save the account and password of important apps in a memo so that it will be very convenient to log in to the account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Log in with Your Facebook Account<\/h3>\n\n\n\n<p>To solve &#8220;Instagram is down&#8221;, you can log in to Instagram with your Facebook account. Here are the steps.<\/p>\n\n\n\n<ul>\n<li>Open the Instagram app and choose \u201cLog in with Facebook\u201d at the bottom of the page.<\/li>\n\n\n\n<li>Enter your Facebook account information and log in.<\/li>\n<\/ul>\n\n\n\n<p>Note: If you don\u2019t have a Facebook account, try to get one, as this will help you log into many social media sites like Twitter and Instagram at critical times.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Choose a Reliable VPN App<\/h3>\n\n\n\n<p>You may find that your Instagram doesn\u2019t work in your region. This is due to geo-restriction on Instagram required by your country.<\/p>\n\n\n\n<p>Then, you can use a VPN to unblock the geo-restriction to log in to Instagram and smoothly use it.<\/p>\n\n\n\n<p>As one of the most widely used VPNs, <a href=\"https:\/\/lightningxvpn.com\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>LightningX VPN<\/strong><\/a> has fast, secure, and affordable features.<\/p>\n\n\n\n<ul>\n<li>LightningX VPN has more than 2,000 servers in more than 70 countries, including the US, Australia, Germany, Japan, etc. It gives you convenience.<\/li>\n\n\n\n<li>It hides your IP address and encrypts your online data so that your data and sensitive information will be protected when you\u2019re using Instagram.<\/li>\n\n\n\n<li>It ensures you a secure, stable, and fast network connection.<\/li>\n\n\n\n<li>LightningX VPN helps you stream fast thanks to its no bandwidth throttling connection.<\/li>\n\n\n\n<li>It is compatible with Windows, iOS, Android, Android TV, Apple TV, Mac, Linux, Chrome, Firefox, and Edge.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 has-custom-font-size is-style-outline\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.292), 1.05rem);\"><a class=\"wp-block-button__link has-base-2-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/lightningxvpn.com\/download\" style=\"border-style:none;border-width:0px;border-radius:100px;background-color:#ffb700;padding-top:10px;padding-right:30px;padding-bottom:10px;padding-left:30px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Get LightningX VPN<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p>How to set up and use LightningX VPN on your Android\/iOS\/Windows\/Mac.<\/p>\n\n\n\n<ul>\n<li>Go to Google Play Store\/App Store\/official website to download and install LightningX VPN on your devices.<\/li>\n\n\n\n<li>After installing the LightningX VPN app, you will get a free trial account.<\/li>\n\n\n\n<li>Then, you can subscribe to a plan of LightningX VPN and sign up to unlock all features.<\/li>\n\n\n\n<li>Open LightningX VPN and select the nearest server because it will keep your internet more stable than other servers.<\/li>\n\n\n\n<li>Back to the LightningX page and toggle the switch.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"535\" height=\"622\" src=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2025\/01\/lightningx-vpn-en.png\" alt=\"LightningX VPN\" class=\"wp-image-40695\" style=\"border-width:1px;width:376px;height:auto\" srcset=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2025\/01\/lightningx-vpn-en.png 535w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2025\/01\/lightningx-vpn-en-258x300.png 258w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">6. Check If Your Instagram Is the Latest Version<\/h3>\n\n\n\n<p>An outdated version of Instagram may influence your usage experience on it. Follow the steps below and see if the \u201cInstagram not working\u201d issue is solved.<\/p>\n\n\n\n<ul>\n<li>Go to the Play Store or App Store.<\/li>\n\n\n\n<li>Tap your profile picture.<\/li>\n\n\n\n<li>Next, click on it, and you\u2019ll see \u201cManage apps &amp; devices\u201d.<\/li>\n\n\n\n<li>Click \u201cManage,\u201d and you\u2019ll see \u201cUpdates available\u201d. If your Instagram is not updated, tap the box next to the icon of Instagram and click the icon of updating at the top right of the page.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-461x1024.jpg\" alt=\"Updates available in Play Store\" class=\"wp-image-3220\" style=\"border-width:1px;width:406px;height:auto\" srcset=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-461x1024.jpg 461w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-135x300.jpg 135w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-768x1707.jpg 768w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-691x1536.jpg 691w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1-922x2048.jpg 922w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/updates-available-in-play-store-1.jpg 1080w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">7. Clear the Cache in Your Instagram<\/h3>\n\n\n\n<p>Clearing the cache in your Instagram may help you solve the \u201cInstagram not working\u201d issue. Follow the steps listed below.<\/p>\n\n\n\n<p>If you have an Android, try to do this.<\/p>\n\n\n\n<ul>\n<li>Find the settings on your phone and search the app manager.<\/li>\n\n\n\n<li>Tap the icon of Instagram.<\/li>\n\n\n\n<li>Click the storage.<\/li>\n\n\n\n<li>Then you\u2019ll see the cache size.<\/li>\n\n\n\n<li>Clear the cache, and your cache size will turn to zero.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-461x1024.jpg\" alt=\"Clear Instagram cache on Android\" class=\"wp-image-3221\" style=\"border-width:1px;width:353px;height:auto\" srcset=\"https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-461x1024.jpg 461w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-135x300.jpg 135w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-768x1707.jpg 768w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-691x1536.jpg 691w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android-922x2048.jpg 922w, https:\/\/lightningxvpn.com\/blog\/wp-content\/uploads\/2024\/07\/clear-instagram-cache-on-android.jpg 1080w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n\n\n\n<p>If you had an iPhone<\/p>\n\n\n\n<ul>\n<li>Go to Settings on your iOS devices.<\/li>\n\n\n\n<li>Scroll down and tap on \u201cGeneral\u201d.<\/li>\n\n\n\n<li>Tap on \u201ciPhone Storage\u201d or \u201ciPad Storage\u201d.<\/li>\n\n\n\n<li>Scroll down and tap on \u201cInstagram\u201d.<\/li>\n\n\n\n<li>Tap \u201cOffload app,\u201d and this will free up storage used by the app but will keep its documents and data.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Find Instagram\u2019s Help Center<\/h3>\n\n\n\n<p>If the steps above can\u2019t help you, you can find <a href=\"https:\/\/help.instagram.com\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">Instagram\u2019s help center<\/a> to report the problem.<\/p>\n\n\n\n<ul>\n<li>Go to your Instagram app and tap the icon of your account at the bottom right of the home page.<\/li>\n\n\n\n<li>Click the three horizontal lines at the top right of your account page.<\/li>\n\n\n\n<li>Tap \u201cSettings and privacy\u201d.&nbsp;<\/li>\n\n\n\n<li>Then, scroll down and tap \u201cHelp\u201d.<\/li>\n\n\n\n<li>Tap \u201cHelp Center\u201d on the \u201cHelp\u201d page.<\/li>\n\n\n\n<li>Enter your question in the search box and see if the articles can solve your problem.<\/li>\n<\/ul>\n\n\n\n<p>Note: You can also tap \u201cReport a problem\u201d on the \u201cHelp\u201d page. Toggle the switch \u201cShake the phone to report a problem\u201d, which will be very convenient for solving such problems in the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram Not Working &#8211; FAQs<\/h2>\n\n\n\n<p><strong>Q: Why is my Instagram saying something went wrong?<\/strong><\/p>\n\n\n\n<p>This is most likely because your network is poor. If switching your Internet traffic and Wi-Fi cannot solve the problem. You may consider the causes of geographical restrictions, device problems, and app problems.<\/p>\n\n\n\n<p><strong>Q: Why is my Instagram not letting me on?<\/strong><\/p>\n\n\n\n<p>In this case, it is very likely that you may enter the wrong account information and password. Another possibility is that your account has been restricted or banned. This may be because you have used your account to do something illegal. What\u2019s more, if you are in a country with strict Internet controls, you are most likely geo-restricted.<\/p>\n\n\n\n<p><strong>Q: Why is my Instagram page not available right now?<\/strong><\/p>\n\n\n\n<p>It is possible because of your weak Wi-Fi. However, too many caches and apps running on your phone could also cause Instagram to run slowly and influence your user experience.<\/p>\n\n\n\n<p><strong>Q: Why is Instagram not loading on my phone?<\/strong><\/p>\n\n\n\n<p>This is most likely because your network is poor. However, if you connect your device to a new Wi-Fi, and it\u2019s still not working. You can see if your phone\u2019s memory is too small because it will also influence your experience of using the app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The causes of the \u201cInstagram not working\u201d issue include geo-restriction, poor internet, device issues, etc. If your country blocks the content from other regions, try a good VPN. We recommend LightningX VPN the most for its low price and complete features.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Instagram is one of the most popular social media platf [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3223,"comment_status":"closed","ping_status":"open","sticky":false,"template":"wp-custom-template-en","format":"standard","meta":{"footnotes":""},"categories":[500],"tags":[],"aioseo_notices":[],"lang":"en","translations":{"en":3217,"cn":6323,"tw":6329,"ja":5553,"ko":5537,"ru":5532,"es":4843},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/posts\/3217"}],"collection":[{"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/comments?post=3217"}],"version-history":[{"count":11,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/posts\/3217\/revisions"}],"predecessor-version":[{"id":85726,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/posts\/3217\/revisions\/85726"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/media\/3223"}],"wp:attachment":[{"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/media?parent=3217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/categories?post=3217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lightningxvpn.com\/blog\/wp-json\/wp\/v2\/tags?post=3217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}