Wondering how to cancel Apple TV? Whether it’s Apple TV+ or a subscription through the Apple TV app, many users cancel to avoid monthly fees, stop unused subscriptions, or switch streaming services. This guide will show you step by step how to cancel your Apple TV subscription on iPhone, iPad, Mac, Apple TV devices, and web browsers.
Things to Know Before Cancelling
Before you cancel your Apple TV+ subscription, keep these points in mind:
- Find out when your next payment is due and whether you qualify for a pro-rated refund.
- Check if you’re on a free trial or part of a bundle like Apple One, as cancelling could affect other services, like Apple Music, gaming, and fitness, included in the bundle.
- Once canceled, a normal subscription will remain active until the end of the current billing period, unless it’s a trial, which may end immediately.
Tip: If you want to access a bigger streaming library on your Apple TV, you can change your location using a VPN. LightningX VPN is a good option. It is one of the best VPNs for Apple TV, offering 2,000+ servers in 70+ countries, including the US, Japan, Canada, the UK, and India. It doesn’t limit bandwidth. Importantly, it now offers free servers on Android and iOS.
How to Cancel Apple TV on Apple Devices (Apple TV, iPhone/iPad, and Mac)
Cancel Apple TV on Apple TV Device
Cancelling your Apple TV+ subscription on an Apple TV is quite simple. Here are the steps.
1. Navigate to Settings from the home screen on your Apple TV.
2. Go to Users and Accounts (or “Accounts”, depending on your tvOS version).
3. Choose the account that has the Apple TV+ subscription.
4. Select Subscriptions. You’ll see a list of all active subscriptions linked to your Apple ID.
5. Find Apple TV+ and cancel the subscription.
6. Confirm the action when prompted.
Related: How to Find Apple ID: A Step-by-Step Guide
Cancel Apple TV+ on iPhone or iPad
Here’s how to cancel Apple TV on iPhone or iPad via the Apple ID settings.
1. Open Settings on your iPhone or iPad.
2. Tap your Apple ID name at the top to enter the Apple ID settings.
3. Go to Subscriptions. You’ll see all active and expired subscriptions linked to your Apple ID.
4. Find and tap Apple TV+ (or Apple TV+ via Apple One if you subscribed through the bundle).
5. Tap Cancel Subscription and confirm your choice.
Related: How to Cancel an App Subscription on iPhone and Android?
Cancel Apple TV on Mac
You can cancel Apple TV+ subscription on a Mac through the App Store. Here are the steps.
1. On your Mac, launch the App Store from the Dock or Applications folder.
2. Click your profile icon at the bottom-left corner.
3. Then click Account Settings at the top.
4. Select Manage Your Subscription.
5. Select Apple TV+ (or “Apple One” if you are subscribed through the bundle).
6. Click Edit.
7. Cancel the subscription and confirm the action.
How to Cancel Apple TV Through a Web Browser
If you don’t have access to your Apple devices, you can cancel your Apple TV+ subscription directly from any web browser. This method works on Windows, Android, Mac, Linux, and smart TVs with a built-in browser.
1. Go to the Apple TV Website and sign in to your Apple ID.
2. Click your profile icon at the top-right corner.
3. Choose Settings from the dropdown menu.
4. Find and select the Subscriptions section.
5. Click on the Manage button.
6. Select Apple TV+ or “Apple One”.
7. Click Cancel Subscription and confirm your cancellation.
How to Cancel Apple TV on Android, Windows, Roku, and Amazon
Cancel Apple TV+ on the Windows Apple TV App
If you’re using the Apple TV app on Windows, you can cancel Apple TV+ directly within the app. Here are the steps.
- Open the Apple TV app on your Windows PC.
- Click Home in the left sidebar.
- At the bottom-left corner, click your profile name.
- Select View My Account.
- Sign in with your Apple ID password if prompted.
- Scroll to the Settings section.
- Next to Subscriptions, click Manage.
- Under Active Subscriptions, click Edit.
- Choose “Cancel Subscription” > “Confirm”.
- Click Done until the menu closes.
Cancel Apple TV+ via Amazon Prime Video Channels
If you subscribed to Apple TV+ through Amazon Channels:
- Visit amazon.com/appstoresubscriptions.
- Sign in to your Amazon account.
- Find Apple TV+ in your channel list.
- Select Cancel Channel.
Cancel Apple TV+ via Roku
If the subscription was made through Roku:
- Press the Home button on your Roku remote.
- Highlight the Apple TV app.
- Press the star (Options) button on your Roku remote.
- Select Manage Subscription.
- Choose Cancel Subscription.
Cancel Apple TV+ via Google TV/Android TV
If purchased through Google Play:
- Open the Google Play Store on your Android TV or phone.
- Go to Payments & Subscriptions.
- Select Subscriptions.
- Tap Apple TV+ and choose Cancel.
Cancel Apple TV+ via Third-Party Billing (Carriers or Partners)
Some users subscribe through mobile carriers, internet providers, or streaming bundles. In these cases, the subscription cannot be canceled directly in the Apple ID settings.
For example, if you subscribe through Airtel, Verizon, T-Mobile, or Sky, you might need to cancel it through their app, website, or customer support.
Troubleshoot “Can’t Cancel Apple TV Subscription”
Even after following the cancellation steps, you may run into a few common issues. Here’s how to fix them:
1. Subscription Not Showing Up
If your Apple TV or Apple TV+ subscription does not appear under your Apple ID, you may have subscribed using a different Apple ID, or the subscription might have been billed through a third-party provider.
2. Cancel Button Missing or Greyed Out
It might mean that the subscription may already be cancelled. Or, your plan might be billed through a third party. And cancellation must be done on the provider’s website or app, not on Apple.
3. Ensuring the Subscription Is Fully Cancelled
To confirm your subscription is cancelled:
- Check your Apple ID > Subscriptions > confirm it says “Expires on…” instead of “Renews on…”.
- Look for a confirmation email from Apple or the third-party provider.
- If the subscription still renews, contact Apple Support or your carrier/partner provider.
Conclusion
Cancelling Apple TV is straightforward once you know where the subscription was originally activated. Whether you subscribed on an iPhone, Mac, Apple TV device, the web, or through a third-party provider, the key steps remain the same: access your subscription settings, select Apple TV+, and stop the renewal. After completing the cancellation, be sure to check your billing statements.
If you still can’t locate or cancel your subscription, you can always visit Apple Support for additional assistance.
