Facebook Marketplace makes selling and buying so easy for everyone. But sometimes you may fail to get in it, maybe because of the internet problem or account issue. There are always ways to solve it. We’ve got some quick fixes to get you back to browsing and buying in no time. Let’s get to the bottom of it!
Is This a Widespread Issue or a Device-Specific Problem?
It’s more helpful to check if Facebook Marketplace is down for everyone or just you first. Sometimes, Facebook servers can experience glitches or temporary downtime. If this is the case, there’s not much you can do except wait for Facebook to resolve it. To check if the issue is widespread, you can use websites like “Downdetector” to see if other users are reporting problems with Facebook.
Common Issues That Can Cause Facebook Marketplace Not Working
Internet Corruption
You can consider it the most common issue when things come with “not working”. When you face this, you should check your Wi-Fi router immediately. And it’s usually effective.
Your Location Is Restricted
Facebook Marketplace is not available in every corner of the world, so you’d better check the Facebook Market policy to see if it’s allowed in your country. Since Facebook Marketplace runs a lot of second-hand businesses, its availability depends on factors like local regulations and Facebook’s business strategy.
Here’s the list of countries where Facebook Marketplace is available:
United States (most widely used)
Canada
United Kingdom
Australia
Germany
France
Spain
Italy
Brazil
Mexico
Something Wrong with Your Account
If your account is very new, like it was just created a few seconds ago – it might be subject to strict limitations. Facebook Marketplace takes time to verify your identity for security. Instead of blaming the platform, think about these measures to help prevent scams and create a safer community for everyone.
You Haven’t Update It for a Long Time
An outdated app can cause functionality issues. Make sure your Facebook app is up to date, as newer versions often include bug fixes and security updates that keep Marketplace running smoothly.
Attacks from the Hackers
If your account has been compromised or flagged for suspicious activity, Facebook might restrict access to Marketplace. Secure your account by changing your password and enabling two-factor authentication.
Limitation of Age
Facebook Marketplace has age restrictions – you must be at least 18 years old to access it. Users under 18 won’t be able to use this feature until they meet the requirement.
Simple Solutions to Solve Facebook Marketplace Not Working Problem
Try these one by one (might sound a bit tricky), and hopefully, you’ll be back to buying and selling in no time.
Check Your Account Status
If you suddenly lost access to Marketplace, Facebook might have restricted you. Go to Help & Support > Support Inbox in the Facebook app or website and see if there are any notifications about Marketplace restrictions. If you see a message saying you’ve been restricted, you might need to appeal it and request Facebook account recovery if necessary.
Update Your Facebook App or Browser
Running an outdated version of Facebook? That might be the issue. Check your app store and update Facebook if there’s a new version available. If you’re using a web browser, make sure it’s up to date as well.
Check Your Location Settings
There are circumstances where you are buying or selling things on Facebook Marketplace while you are traveling globally, and you are probably in a place which Facebook Marketplace is unavailable. If you want to continue your business, you may need a VPN to access it.
LightningX VPN is one of the best VPNs for Facebook. It has 2000+ servers in over 50 countries, so you can easily bypass these geo-restrictions anywhere. However, it’s not recommended to use a VPN to access Facebook Marketplace if it is not available in your country. While Facebook has a strict policy, if your country does not have access to it, you’d better not use a VPN to change your location.
Tip: LightningX VPN provides users with military-level encryptions, like WireGuard, Vless, and Shadowsocks. Except for these, it also has powerful encryption algorithms like AES-256-GCM and ChaCha20-Poly1305. With those protocols, you easily get ease of mind when dealing with things on Facebook Marketplace. And keep hackers and scammers away from your privacy.
Clear Cache and Cookies
Sometimes, old data causes issues. If you’re on a browser, go to settings and clear Facebook cache and cookies. If you’re using the Facebook app, go to your phone’s settings, find Facebook, and clear the cache.
Log Out and Log Back In
Another simple but effective trick. Log out of Facebook completely, wait a few minutes, then log back in. Sometimes, this resets any minor glitches.
Try a Different Device or Browser
If Marketplace isn’t working on your phone, try accessing it from a computer, or vice versa. This can help you figure out whether the issue is with your device or with Facebook itself.
Related: How to Log Out of Facebook on Different Devices (Quick Ways)
Reinstall the Facebook App
Still no use? Delete the Facebook app from your phone, reinstall it, and log back in. This can fix stubborn issues that don’t go away with other solutions.
Check Your Internet Connection
Slow or unstable internet can cause Marketplace to load incorrectly. Try switching to a different Wi-Fi network or using mobile data to see if that helps.
Report to Facebook
If nothing else works, let Facebook know. Go to Settings > Help & Support > Report a Problem and explain what’s happening. They might take a while to respond, but at least they’ll be aware of the issue.
Final Words
Facebook Marketplace is still accessible, but if you’re being denied access, it’s likely due to issues with your account, such as age or location restrictions. Fortunately, these problems are usually easy to fix with a few simple steps.
