When traveling or going out, taking your PS5 along is a great pleasure if you are an avid gamer. However, when you arrive at your hotel ready to relax, you may find yourself having trouble connecting to the WiFi. To avoid affecting your gaming due to the network connection, this post will introduce how to connect your PS5 to hotel WiFi, including accessing the PS5 built-in browser, using your smartphone, and more.
Moreover, we provide some tips for protecting and optimizing your network connection in a hotel.
The challenge of Connecting PS5 to Hotel WiFi
The hotel WiFi network usually uses a shared network setup, meaning that many devices may connect to the same network at the same time. The PS5, being a high-performance gaming console, may not be able to connect automatically in such a network environment.
In addition, the authentication portals in hotels may make the connection process more complicated for devices such as the PS4 or PS5.
Related: PS4 Pro vs PS5: Comprehensive Comparison
How to Connect PS5 to Hotel WiFi?
Way 1: Connect PS5 to Hotel WiFi via the Built-in Browser
The first method you can try is to access the PS5’s built-in browser and connect it directly to your hotel WiFi. Here are the detailed steps.
Step 1: Go to the Settings menu by clicking the “Settings” icon (gear shape) in the upper right corner of your PS5.
Step 2: Select Network > Settings in the panel on the left side of your screen.

Step 3: Choose Set Up Internet Connection. Your PS5 will automatically scan for available networks, and find and display the name of the hotel’s WiFi.

Step 4: Select the hotel’s WiFi network from the result list. However, your connection attempt may be told it failed.
Step 5: Tap OK. It is time to visit the built-in browser on your PS5.
Step 6: Navigate to User’s Guide in Settings menu. This will open the PS5’s web browser, and you’ll be redirected to the hotel’s network authentication page.

Step 7: Now, enter the login credentials provided by your hotel, then agree to its terms to connect.
Tip: If your PS5 won’t connect to WiFi via the built-in browser, you can choose to access the Base Camp app and turn on Messages. Send a message to yourself or your friend with a site. Then, you need to visit the website, if everything is ok, the hotel’s captive portal will appear. After that, type credentials and accept the terms to create a network connection.
Way 2: Connect PS5 to Hotel WiFi Using Your Smartphone
Apart from using PS5’s built-in browser, you can also complete the network connection with your smartphone. Just go to Settings > Network > Settings > Set Up Internet Connection. Then, follow the steps on how to connect PS5 to hotel WiFi.
- Tap How to Authenticate in the pop-up window where you can see a step-by-step instruction.
- Go to Settings > WiFi on your phone and connect to a wireless network that begins with PS5.
- Enter the password which is on the PS5 screen, and then you’ll open a web browser.
- Fill in the login information to successfully connect to the hotel WiFi.
Way 3: Ask for Assistance from Hotel Staff
If you can’t connect your PS5 to the hotel WiFi through the above methods, or if you can’t complete the login through the authentication page after the WiFi is connected, the next thing you can do is ask the hotel staff for help.
- Explain the problem you are having with the hotel staff, giving as much detail as possible.
- If you are unable to authenticate successfully through a wireless connection, you can ask the hotel if wired Ethernet is available. With a wired connection, the network is more stable and can avoid interference with wireless connections.
- Call the hotel operator or front desk and tell them you want to whitelist your MAC address on the hotel network. This way, you can bypass the captive portal.
Additional Tips for a Stable and Secure Network Connection
Add Extra Security with the Best VPN for PS5
When using hotel WiFi, protecting your personal information is essential. We recommend you use LightningX VPN to add an extra layer of security by hiding your real IP address and encrypting your data.

This VPN uses the best VPN protocol, WireGuard, which protects your online safety when you are connected to the hotel WiFi. Also, it has a no-log policy, allowing you to browse without any history.
LightningX VPN has no bandwidth limitations and no data caps, thus, you can enjoy smooth gaming without latency. It offers 2000+ global network servers covering 50 countries. In addition, you can download it on Windows/Mac/Linux/Android/iOS/TVs for free.
Optimize Your Network Connection
- Minimize your WiFi usage from other devices to ensure that the PS5 is capable of employing sufficient bandwidth.
- If possible, try moving your PS5 to a place with a strong WiFi signal in the hotel room.
- If the hotel provides an Ethernet port, consider using a network cable to connect directly to the PS5.
- Try lowering the game’s graphics settings or closing other background programs that are network hogs, which can help improve your gaming experience.
Test Internet Speed
In the PS5 Settings > Network, select the Test Internet Connection function to check the download speed, upload speed, and latency values of the hotel WiFi. If these values meet your needs, the network connection is stable.
Alternatively, open the best multiplayer games and see if they load smoothly and if there are no noticeable delays or disconnections during gameplay.
Conclusion
How to connect PS5 to hotel WiFi is not as straightforward as connecting to home WiFi. But with the tips and steps above, you can still make a smooth connection. Hope this post can help you easily connect to hotel WiFi and play games on your next business trip or traveling!