Spotify always provides a rich source of music, so it must be a great place for us to relax after a busy day. While it is usually a solid performer, sometimes you may encounter a situation when Spotify doesn’t work. Why is Spotify not working on your devices? This post will detail some common reasons and solutions to help you get back to normal use easily.
Common Signs of Spotify Not Working
Here are some common signs to help you determine if Spotify stops working.
- Unable to Play Music: When you try to play a song or playlist, Spotify may not respond, or it may display the “Can’t play current song” message.
- Slow or Stuttering: You may experience frequent pauses in your music, delayed playback, or long buffering times.
- Login Failure: If you can’t log in, or if you get an “Unable to connect to server” error, Spotify’s service may be down.
- Sound Quality Issues: Sometimes you may notice a sudden drop in the sound quality of music playing on Spotify or the audio cracks.
- Can’t Download Music: An issue with downloading songs on Spotify for offline playback.
Why Is Spotify Not Working?
- Your device is not connected to the Internet, or the WiFi signal is weak.
- Spotify may be down or undergoing maintenance, making the service unavailable.
- Compatibility issues with your device or system settings may also prevent Spotify from working.
- Spotify may be restricted in your regions.
- The Spotify app may fail to work due to caching issues or old software versions.
How to Fix Spotify Not Working?
Check Your Internet Connection
The first solution for Spotify not working is to check if your device is connected to the internet. Make sure the WiFi or mobile data connection is working. If you’re connected to a WiFi network, try moving closer to your router to avoid signal interference. If the network is unstable, you can try switching to another network or using mobile data traffic.
Verify If Spotify Is Down
Sometimes, Spotify performs system maintenance or downtime for certain reasons that may affect your usage. In such cases, you will not be able to play music or log into your accounts normally.
To check if Spotify is not working currently, you can visit its social media platforms or forums to see if other users are experiencing similar issues. Spotify status on Twitter is the most common platform for discussion, often posting real-time updates about its downtime and service maintenance.
Alternatively, you can choose some third-party tools to help you check if Spotify is down. DownDetector, for example, is a site where users report network service outages and reflect real-time information about outages on Spotify.

Unblock Spotify with a VPN
For some reason, Spotify is not available in your region. Especially if you’re at school or the workplace, this app may be blocked due to strict regulations. To fix Spotify not working issue, you can use LightningX VPN to unblock Spotify anywhere.
LightningX VPN offers 2000+ servers covering 50+ countries, allowing you to change your IP address and access Spotify easily. Besides, your data and personal information are encrypted anytime. Other features include:
- No data caps.
- No bandwidth limitations.
- No-log policy.
- Compatible with Windows/Mac/Linux/Android/iOS/Android TV/Apple TV.
- User-friendly and easy to use.
- Free trial and affordable plans.

Log out of Spotify and Reopen It
Logging out of your account and reopening Spotify will clear out some temporary data and reload your account information, helping to restore normal functionality. This simple operation is like restarting your computer, and sometimes it can “refresh” the app and solve many inexplicable problems.
For Android/iPhone:
- Open the Spotify app and go to the home screen.
- Tap your profile picture at the top.
- Choose Settings and Privacy.
- On the settings page, scroll down until you find the Log out option and click it.
For PC: The steps are the same as before, just click your profile picture and choose Log Out. You can also quickly sign out of Spotify by pressing Cmd-Shift-W (for Mac) or Ctrl-Shift-W (for Windows).
Once you’ve logged out, wait a few moments, then reopen Spotify and sign in to your account to see if Spotify is working properly.
Update the Spotify App
If your Spotify is not working, it may be because the app version is too old. The update not only brings new features but also fixes bugs and performance issues in older Spotify versions.
- For Android: Launch the Google Play Store. Find Spotify using the search bar, then tap Update.
- For iOS: Open the App Store and tap your profile image at the top right corner. Find Spotify in all updates, and then tap Update.
- For PC: In Spotify, click the menu button with the blue dot next to your profile picture and select Update Spotify now.

Uninstall and Reinstall Spotify
The Spotify app generates a lot of cache and temporary files during your usage. By uninstalling and reinstalling the app, all these cache files are cleared, thus avoiding the Spotify not working issue caused by corrupted cache data.
Tip: If you’ve saved playlists or bookmarked music while using Spotify, make sure these are synced to the cloud. After reinstalling Spotify, log in to the same account to recover all your data. Also, make sure you have enough free space on your device before reinstalling.
Related: How to Uninstall Spotify on Mac Properly? Step-by-step Guide
Clear Spotify Cache
If you don’t want to uninstall Spotify, clearing Spotify’s cache is another simple and effective solution. Here is how to do it.
Open your Spotify app and click the Settings menu (gear icon) at the top of the screen.
Step 1: Scroll down and choose Storage.

Step 2: Here are two options including Remove all downloads and Clear cache.
Step 3: Tap Clear cache and confirm your choice.

Adjust the Device Settings
If you meet sound quality issues or are unable to connect to the device, check the volume and audio output settings of the device. Make sure the settings are correct and the volume is loud enough. For Bluetooth devices, make sure it is successfully paired and connected to the device.
Conclusion
The reason why Spotify is not working can be troubleshooted quickly, including network connections, app malfunctions, and device settings. Hope this guide helps you fix your Spotify glitch and enjoy your music again!