Can a Steam account be hacked? The answer is yes. Steam itself is a legitimate platform. However, it doesn’t mean you won’t encounter scams or phishing messages. The hackers can not only change your Steam email but also sell your items.
If you suddenly find your account logged out of Steam, it might be a sign that someone has hijacked your account. To regain access to your account, we will provide a comprehensive how-to guide. In addition, we also introduce some effective ways to keep your account safe.
What to Do When Your Steam Hacked?
Step 1: Run an Anti-Virus Software
To stop the virus or malware that leads to a stolen Steam account, it’s better to scan your device via anti-virus software. Otherwise, it might keep stealing your information.
Step 2: Change the Password of Your Email
Since your email is bound to your Steam account, your email is also not safe anymore. The hackers can utilize your email to log into your account again and change your Steam password. Because the verification code
Step 3: Reset Your Steam Password
- To recover your hijacked Steam account, you should open your Steam client or go to Steam’s official site first, and press the “Hi, I can’t sign in” on the login page.
- Select “My Steam Account was stolen and I need help recovering it”. It will redirect to a new page, click “Reset my password” at the bottom.
- You can enter your email address or phone number. Make sure you’re entering the email address connected with your account, or Steam can’t find it. After passing the “I’m not a robot” test, tap the “Search” button.
- If you have changed the email password and ensure it is secured now, you can select “Email an account verification code to (Your email address)”. Then you will receive a new email from Steam and click the “Resume Recovery” button. Follow the instructions to create your new password.
Step 4: Contact Steam Support
- If your Steam account remains hacked and you can’t log in to the email address associated with your account, tap “I no longer have access to this email address” after finding your account.
- Enter your new email address, and provide detailed information including your Steam account like your username, the email address you used to create a Steam account, or even the phone number linked to your account. The main purpose is to verify your true identity.
- Apart from that, you also need to offer some proof like your game purchase receipt and retail product codes activated on Steam. Recall the whole stolen Steam account accident and write it down.
- After filling in all the required information, tap “send” to submit your request.
- The Steam Support Team will send an email to your new email address and inform the progress of this case. It might take a while, all you need to do is wait patiently.
How to Know Your Steam Account Being Hacked?
- You can’t log in to your account. Furthermore, you are pretty sure that you enter the right login credentials.
- Your profile has been changed without your authorization.
- You are suddenly logged out of your account while you are playing a game.
- You receive a wired email, it’s about your request to change your Steam password. If you never send such a request, it might be a terrible sign that your account has been stolen.
- Your Steam email got changed. It is not the email address connected to your account.
- Your items in games like gear or rare skins are sold.
Tip:
To secure your data, you can use LightningX VPN. It can conceal your IP address and cover your digital traces. When you connect to a network, it will ensure all the information travels through an encrypted tunnel.
In addition, LightningX VPN can fix the Steam no connection issue. It can easily bypass IP blocking and change your location into different regions. Available in 50+ countries, you can switch your store or game region. LightningX VPN is also suitable for accessing the full streaming library of streaming services.
How to Secure Your Steam Account?
Enable Steam Guard Mobile Authenticator
Your Steam account could still be hacked with Steam Guard. The hackers already know your email address and can use it to reset your Steam passwords. That’s why you need this two-factor authentication.
Steam Guard Mobile Authenticator will send you a random verification code and it will expire after 30 seconds. When you try to log in to your Steam account on another device, it will also send a request to your Steam app and confirm your identity.
To enable this feature, you can go to the Steam app and click on the three-line icon at the bottom of your screen. Select “Steam Guard” and press “Add authenticator”. Follow the instructions to enter your phone number and associate it with your Steam account.
Stay away from Unfamiliar Steam Friends
Be careful when someone on your Steam friends list sends Steam gift cards or suspicious links. It’s a very common scam tactic. This dangerous link will usually redirect you to a website that looks like Steam’s official site. However, it is completely fake if you notice its URLs.
Use the Official Steam Client or Website
Make sure you are visiting the official website and download the app from Google Play or App Store. Try not to download anything from an unauthorized access, it could be malware.
Never share your Steam passwords with others. If someone wants to play a game in your library, the safer way is to share your games on Steam with Steam Families.
Conclusion
We have explained the specific steps if your Steam account is hacked. Additionally, we introduce some suggestions to protect your Steam account. Hopefully, this blog can help you recover the account. Enjoy your gaming on Steam and stay vigilant.
