Your Account Has Been Disabled in the App Store and iTunes?

When you try to download something from the App Store, have you received this message before? It will say “Your account has been disabled in the App Store and iTunes”. You can’t access the two services temporarily.

Don’t panic. To fix this issue and get your disabled Apple account back, we will explain why the problem occurs and provide effective resolutions. Follow the instructions now and regain access to your Apple Account easily.

Why Has Your Account Been Disabled in the App Store and iTunes？

Enter the wrong password too many times. To secure your Apple account, it requires a strong password to secure your data. If you accidentally forget your password and enter the wrong one multiple times, Apple might lock your account in case some hackers try to attack it.

Payment errors. If you once have disputed some purchases or left an unpaid bill, your Apple ID might be deactivated until the issue is solved. Apart from that, when your newly added cards are not compatible, Apple might also disable your account for not accessing the payment method properly.

Inactive Apple account. For those who haven’t logged in to their account for a long time, their device might forget them and lock their account for safety concerns.

System glitches. Sometimes, it’s simply the software bugs or temporary glitches. The phone might say “Your account has been disabled in the App Store and iTunes”. You can try to update the app and operating system to the latest version. Then you can open the Apple Store again and see if the error message will show up.

In-app purchases have been disabled. When the in-app purchases feature is deactivated, it might also lead to a disabled Apple account.

Your account is facing safety threats. When someone tries to hack your account, Apple will disable your account to prevent any privacy leaking. Besides, Apple might also suspect your identity when you often sign in to different Apple devices.

How to Fix “Your Account Has Been Disabled in the App Store and iTunes” Error?

Unblock Your Apple ID

When you forget the password, the first attempt is to unlock your disabled Apple ID account:

To Unblock Open your iPhone and go to “Settings”.

• Press your username and click “iTunes Store and App Store”.
• Tap your Apple ID and press “Forget”.
• Follow the prompt and enter your password. Alternatively, you can just reset a new one.

Reset Your Apple ID Password

If this error is caused by wrong login credentials, you can try to create a new password to sign in.

Step 1: Whether you are using an iPhone or iPad, open your browser and go to https://iforgot.apple.com/.

Step 2: Enter the email address or phone number to log in to your Apple account. Then type the code in the image and tap “Continue”.

Step 3: Follow the instructions to reset your password. iPhone users might still need to enter a 6-digit passcode.

In addition, to fix the “Your account has been disabled in the App Store and iTunes” error, you can still try another way to reset your password.

Step 1: Navigate to Settings and click your name.

Step 2: Go to the “Password & Security” section, and then press “Change password”.

Step 3: Follow the prompt and enter your new password.

Log Out Your Apple ID

The software glitches can sometimes cause a problem, your device might not successfully recognize your account. You can try to sign out and sign in again. This might help fix temporary bugs.

• Go to “Settings” and tap your name.
• Scroll down to the bottom and select “Sign Out”.
• After that, it will require you to enter the Apple account password.
• Back to the Settings app, and then log in with your Apple ID.

Check the Restrictions

As we mentioned above, the restricted feature can also lead to a disabled Apple Account. You can activate them first and check if your device will remind you of the “Your account has been disabled in the App Store and iTunes” error.

Step 1: Open your “Settings” and tap “Screen Time”.

Step 2: Then press “Content & Privacy Restrictions” to continue.

Step 3: Select the “iTunes & App Store Purchases” option.

Step 4: Make sure you have turned on the access to Installing Apps, Deleting Apps, and In-app Purchases.

Step 5: Now check if your Apple account is working properly.

Ensure You Select the Right Time and Date Settings

The incorrect time settings might confuse your device and eventually result in a locked Apple ID.

• Go to Settings > General, and then tap “Date & Time”.
• Activate “Set Automatically” and press “Time Zone”.
• Now you can enter a region in the search field and the time will automatically be updated.

Update Your Payment Methods

To troubleshoot the Apple account error, you can also check your billing methods. Just go to Settings > [Your Name] > iTunes & App Store, tap your Apple ID, and press “View Apple ID”. Under the “Manage Payments” section, you can see all your payment methods. In addition, you can also press “Add Payment Method” to add a new payment option.

Contact Apple Support

If the following solutions are not working, it’s better to contact Apple Support for further assistance.

Conclusion

In this blog, we have introduced several solutions to fix the “Your account has been disabled in the App Store and iTunes” error. Hopefully, it will help you and make your Apple account work functionally again.