If you can’t log into Telegram on your phone or computer, this post provides step-by-step solutions to help you fix the Telegram login issues. Try verifying your phone number, checking network connection, clearing app cache, updating/reinstalling the Telegram app, etc., to regain access to Telegram instantly.
Verify Your Phone Number
Telegram login needs phone number verification. If you enter an incorrect phone number or can’t receive the verification code, you can’t log in to Telegram successfully.
- Double-check the phone number you’ve entered to make sure it is correct.
- Make sure you’ve chosen the correct country code for your phone number.
- If Telegram does not send the verification code to you, request it again or try using an alternative method to log in, such as trying to log in via SMS or the call option.
Check Your Internet Connection
Another common reason for not being able to log into Telegram is a weak or unstable internet connection. If you are using mobile data or a Wi-Fi connection with a weak signal, you might experience connection failure when logging into Telegram.
- Open your network connections pane. Ensure your device is well-connected to the network and has a good signal.
- Try switching to mobile data or another Wi-Fi to see if that resolves the issue.
- Test if other apps are working well on the same connection.
- Restart your router to restart your network.
Try a VPN
Telegram is not available in some countries due to restrictions. If you are in a country where Telegram is restricted, then you can’t log into Telegram. To fix this, you can use a VPN to change your IP address to a location where Telegram can be accessed.
LightningX VPN offers 2000+ servers in 70+ countries, including servers in the US, UK, Germany, Australia, and more. You can use this VPN to easily unblock Telegram, YouTube, TikTok, or any other app, no matter where you are.
LightningX VPN uses AES-256, WireGuard, Shadowsocks, etc. to encrypt all your internet traffic. Therefore, all your communications on Telegram are encrypted. Your privacy is well protected.
This VPN supports iPhone/iPad, Android, Windows, Mac, Linux, TV, Chrome, Firefox, Edge, etc.
Clear Telegram Cache and Data
Sometimes, accumulated cache and data on the Telegram app can cause login problems. Clearing cache and data can help reset the app’s internal settings, often resolving login issues caused by corrupted files.
- Open your phone’s Settings.
- Navigate to Apps and find Telegram.
- Select Clear Cache and Clear Data.
- Reopen Telegram and try to log in again.
Update Your Telegram App
Running an outdated version of Telegram can cause problems, including login failures. Keeping the app updated ensures you benefit from the latest bug fixes and improvements.
- Open your device’s App Store (iOS) or Google Play Store (Android).
- Search for Telegram and check if an update is available.
- Install the update, then try logging in again.
Reinstall the Telegram App
If you can’t log into Telegram, you may also try to reinstall the Telegram app. Reinstalling the app ensures you have the most recent version, which might contain fixes for login issues.
- Uninstall the Telegram app from your phone or computer.
- Go to your device’s app store or Telegram’s official website to download Telegram again.
- Open the Telegram app and log in with your phone number.
Try Telegram Web Version
If you can’t log into the Telegram app on your phone or computer, you may try to log in with the Telegram web version.
- Visit https://web.telegram.org/a/ in your browser.
- Click “Log in by Phone Number”.
- Select your country code and enter your phone number to log in.
Check Telegram Server Status
Occasionally, Telegram servers may be down or experiencing issues, which could prevent users from logging in.
- Visit Telegram’s official social media accounts (Twitter or Facebook) to check for announcements about server outages.
- You can also use a free website down checker like DownDetector to check Telegram’s server status.
- If the servers are down, wait for Telegram to resolve the issue.
Reset the Two-Step Verification Password
Two-Step Verification adds an extra layer of security to your Telegram account. If this setting is enabled, you may need to enter a password in addition to the verification code. If you forget this password, you can’t log into Telegram.
- Open Telegram, tap the “Forgot password?” option.
- Follow the instructions to reset the password via email.
- Re-enter the password and try logging in again.
Your Telegram Account May Be Blocked or Hacked
If you’ve tried logging into your Telegram account too many times, your account may be suspended. Wait 24-48 hours before trying again.
In rare cases, your account might be blocked. If you think your account is mistakenly banned or restricted, you can try reaching out to Telegram Support to get back your account.
If you think your Telegram account has been hacked, find some solutions in this post to restore your account: How to Recover Hacked Telegram Account? Quick Guide
Contact Telegram Support
If you’ve tried all the methods above but still can’t log into your Telegram account, the last resort is to contact Telegram Support. You can visit the official Telegram Support website in a browser. Provide them with your phone number and a detailed description of your issue.
Telegram’s support team can provide personalized assistance, especially if the problem is related to your account being suspended or blocked.
Conclusion
Can’t log into Telegram on iPhone/Android/computer? This post provides 11 solutions to help you fix the problem. By following the steps outlined above, I hope you can get back into your Telegram account now. If you’re still unable to log in, consider contacting Telegram support, deleting your Telegram account, and signing up for a new Telegram account.
