Mobile Network State Disconnected – Causes and Fixes

Mobile network state disconnected

Have you ever checked your phone and noticed the message “mobile network state disconnected”? What does it mean, and why did you receive the message? This post will explain the reasons and solutions to you. After reading the post, you could get a better mobile device experience.

What Does “Mobile Network State Disconnected” Mean?

The “mobile network state” is the current status of the mobile network. Phones often experience the “mobile network state disconnected” issue.

It’s like a fight between your device and the cellular data. The disconnected mobile network happens when your device or SIM card cannot connect to a mobile network. At that time the network symbol or icon will disappear on your phone interface, and your device can’t connect to Wi-Fi.

Essentially, your phone is saying it cannot communicate with the cell towers in your area, which breaks the connection between your phone and your mobile service provider.

Why Does the Issue “Mobile Network State Disconnected” Happen?

Your device may be showing an issue for several reasons. Let’s explore some of the most common causes.

Poor Signal or No Coverage

The strength of the signal is one of the common reasons for the mobile network state disconnected.

If you are using your devices in an area with limited coverage, or your router was partitioned by thick walls, your devices may struggle to maintain a connection. In extreme cases, you may lose the connection entirely.

Airplane Mode

If you open the airplane mode on your devices accidentally, all wireless communications will be cut off. At that time, your devices would show you the “mobile network state disconnected” issue. This situation mostly happens when you’re traveling or taking an airplane.

SIM Card Problems

Sometimes, the problem is caused by your SIM card itself. The first situation is that your SIM card is damaged, not properly inserted, or faulty, your phone will not be able to connect to the network.

The second situation is the SIM card compatibility issue. If you try to connect to a 5G network, however, your SIM card only supports 4G.

Network Problem

One of the reasons why your devices show the issue is that your network has trouble. Your Internet service provider can sometimes experience outages due to maintenance, natural disasters, or technical difficulties. Your devices can run normally at that time, but there is no Internet connection.

Network Settings Misconfigured

If the Access Point Name settings are misconfigured on your phone could lead to the issue too. The APN setting controls how it connects to the mobile network. If the incorrect setting cannot access mobile data properly, then the “mobile network state disconnected” issue happens.

Software Issues

If your devices are outdated, for example, your phone. If the phone is outdated, the software may have some bugs and glitches, and the phone’s background is at a standstill. They could interfere with your phone’s ability to connect to the network.

Account-Related Issues

Sometimes, if you cannot connect to the Wi-Fi, the traffic can’t work out too. You can check if your mobile account has issues, such as you forget paying the bill, in that case, your ISP will restrict your access to the network. Your account could be temporarily suspended, resulting in the disconnection.

How to Fix the “Mobile Network State Disconnected” Issue?

After knowing why the disconnected mobile network stat issue happens, here are some fixes provided for you:

Check Signal Strength

Checking your phone or other devices’ interface if there are no signal bars or only one bar, you might be in a poor signal coverage area. You can go out to search for a better signal reception location or move close to your router.

Restart Your Phone

Restarting is the quickest way to check your devices. You can reboot your device to reconnect to the network. Taking your phone as an example, just simply click your power button and up volume button at the same time, choose “Restart”, wait for a few seconds, and turn back again.

Reset Network Settings

Resetting your network can help too. However, this option could reset all network-related settings, including Wi-Fi and mobile data. To do this, go to your phone’s settings, look for the option to reset network settings, and follow the instructions.

After resetting your network, don’t forget to reset your Wi-Fi connection with a VPN connection. LightningX VPN is a nice choice, it offers more than 2000 servers in over 50 countries. It supports Android, iOS, macOS, Windows, and Android TV, no matter what kind of device you use, LightningX VPN fits it.

It can help you solve the problem of network disconnection more effectively. LightningX VPN provides a secure, stable, and fast Internet connection that lifts geographical restrictions and gives you the freedom to access your favorite content.

Turn Off Airplane Mode

If you receive the message, you can check your devices whether the airplane mode is on. If it’s on, just turn off your airphone mode.

Reinsert the SIM Card

If your SIM card is not properly inserted, your phone won’t be able to connect to the mobile network.

Step 1: Power off your phone, remove the SIM card, and reinsert it carefully.

Step 2: Make sure it’s properly aligned and secured in the SIM card slot.

Step 3: After doing this, restart your phone.

Update APN Settings

If your APN settings are misconfigured, you need to update your APN settings. You can open your “Settings” on your phone, and open the “Mobile Network”, then you can clear the formal APN and rewrite the correct one.

Check for Software Updates

Make sure your phone is running the latest software version. Software updates often contain fixes for bugs and glitches that could be affecting your connection. Go to your phone’s settings and check for updates.

Contact Your Service Provider

If all the fixes cannot work out, please contact your ISP or go to the official website to ask for customer services. If an outage or any other issues are affecting your account. They may also be able to help you troubleshoot further.

Conclusion

The “mobile network state disconnected” message can be annoying, but in most cases, it’s a minor issue with an easy fix. By understanding what this message means, why it happens, and how to fix it, you can get your phone reconnected to the network quickly and easily. Whether it’s a simple restart, adjusting your settings, or contacting your service provider, there’s usually a solution just around the corner.

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