PS5 Won’t Connect to Wi-Fi: 7 Easy and Quick Fixes

PS5 won’t connect to Wi-Fi? Sometimes this can be caused by minor issues with your router, PS5 console, cables, or drivers, resulting in failed network or WiFi connections. Don’t worry — fixing these problems is straightforward. Keep reading this article to learn all the effective methods for resolving your PS5’s internet connectivity issues.

Things to Do Before Fixing PS5 Not Connecting to Wi-Fi

Before troubleshooting your PS5’s internet connectivity issues, perform these basic checks:

1. Inspect the LAN Cable: If you’re connecting your PS5 to the network via an Ethernet cable, first ensure the cable is intact. You can also try replacing it with another LAN cable to rule out cable damage.
2. Check Wi-Fi Network Status: Connect another device, like your phone or laptop, to the same Wi-Fi network and test if it can access the internet normally. If other devices also fail to connect, the issue likely lies with the router or the network itself.
3. Check PlayStation Network (PSN) Service Status: If PSN servers are down, some online features or games may be unavailable. Visit the official PlayStation status page to verify if PSN servers are operational.

How to Fix PS5 Won’t Connect to Wi-Fi

Below are effective methods to troubleshoot PS5 internet connectivity issues.

Fix 1. Run a Network Connection Test

If your PS5 can’t connect to the internet, you can diagnose the issue yourself by running a network connection test. This built-in tool checks your Wi-Fi, router, and PSN status to help pinpoint the problem.

1. Open Settings.
2. Select Network.
3. Tap Connection Status.
4. Choose Test Internet Connection.

The system will display information like IP configuration, network speed, and PSN login status, helping you determine whether the issue stems from Wi-Fi, the internet, or PSN servers.

Fix 2. Restart Your Router and Reset the Wi-Fi Connection

If your PS5 won’t connect to Wi-Fi, it might be due to the Wi-Fi lacking a valid IP configuration. You can directly restart your router and reconnect your PS5 to Wi-Fi to see if the problem resolves.

Fix 3. Move the PS5 Closer to the Router

Sometimes, a large distance between the PS5 and the router can cause weak Wi-Fi signals, resulting in slow internet speeds. Try moving the PS5 closer to the router or modem. If the problem persists, proceed to the next method.

Related: How to Change Region on PS5/PS4: A Step-by-Step Tutorial

Fix 4. Use a LAN Cable

If your PS5 cannot connect to Wi-Fi, try using an Ethernet cable to connect the console directly to the router.

Wired connections are generally more stable and less susceptible to interference than wireless connections, helping determine whether the issue stems from Wi-Fi or the overall network.

Fix 5. Change the Wi-Fi Band

Another reason why your PS5 won’t connect to Wi-Fi is that it’s not on the correct Wi-Fi band. Typically, 2.4GHz is better for longer distances, while 5GHz offers faster speeds. You can manually switch the Wi-Fi band to 2.4GHz or 5GHz and see if that resolves the issue. Here are the steps:

Step 1. On your PS5, go to the Settings menu.

Step 2. Navigate to Network > Settings > Set Up Internet Connection. Then, wait for the scan to complete.

Step 3. To access the Advanced menu, press the Options button on your PS5 controller.

Step 4. Under Wi-Fi Band, select either 5GHz or 2.5GHz. Then wait for the PS5 to complete its scan.

Step 5. Reconnect your PS5 to Wi-Fi and see if the issue is resolved.

Fix 6. Remove Other Devices from Your Wi-Fi Network

If your PS5 fails to connect to the internet, it might be because your router is connected to too many devices simultaneously. This can lead to insufficient bandwidth, signal congestion, or the PS5 failing to obtain an IP address within the allotted time (DHCP timeout).

You can try reducing the number of devices currently connected to your Wi-Fi:

1. Temporarily turn off or disconnect Wi-Fi on other devices in your home, such as phones, computers, and TV boxes.
2. Then, attempt to connect your PS5 to Wi-Fi again.
3. If it connects successfully, this indicates the issue was related to network congestion or router overload.

Older routers, in particular, may struggle to assign IP addresses to new devices when too many are online, resulting in unstable Wi-Fi, disconnections, or connection timeouts for new devices.

Tip: If your router supports “Device Management” or “MAC Filtering,” check whether these features are mistakenly blocking your PS5.

Fix 7: Manually Set a Static IP Address for Your PS5

If your PS5 won’t connect to Wi-Fi, one possible cause is an IP address conflict — meaning the router accidentally assigned the same IP address to different devices. Manually setting a static IP address for your PS5 can resolve this issue and improve connection stability.

Step 1: Open Network Settings. On your PS5, navigate to: Settings > Network > Set Up Internet Connection.

Step 2: Select your Wi-Fi network, then choose Custom.

Step 3: Change IP Address Settings to Manual.

Step 4: Enter an IP address that won’t conflict with other devices. Typically, use the range: 192.168.1.100 ~ 192.168.1.199

Note: Different routers may use different subnets (e.g., 192.168.0.x or 10.0.0.x).

You can log into your router’s backend to check the DHCP range and avoid using areas currently being automatically assigned.

Additionally, you need to set:

• Subnet Mask: Typically 255.255.255.0
• Default Gateway: Enter your router’s IP, e.g., 192.168.1.1
• DNS: You can enter your router’s IP or a public DNS (e.g., 8.8.8.8)

Step 5: Restart your PS5 and reconnect to Wi-Fi. Now check if the connection has been restored.

PS5 Won’t Connect to Wi-Fi – FAQ

Q: Why can’t my PS5 connect to the internet?

Your PS5 may fail to connect to the internet for several reasons, including:

• The router is too far away, or the signal is weak
• Router or modem malfunction
• Wi-Fi band incompatibility (2.4GHz / 5GHz)
• IP address conflict
• DNS resolution issues
• Temporary PSN server outage
• Incorrect network settings

Q: Why does my PS5 power on but fail to connect to the internet?

If your PS5 powers on normally but cannot connect to the internet, possible reasons include:

• Wi-Fi password changed but not updated on PS5
• Router rejecting new device connection
• DHCP failing to assign IP an address
• PS5 network settings corrupted
• Incompatible proxy or VPN settings used

Try “Forget Network” and reconnect, or switch to a LAN cable to test connectivity.

Q: Why can’t my PS5 connect to servers?

Possible reasons include:

• PSN servers are currently down or undergoing maintenance
• Your network connection failed (Wi-Fi or LAN)
• Router is blocking PS5 outbound traffic (NAT issue)
• DNS resolution failed

You can check PSN status, restart your network, switch DNS servers, or verify your NAT type is set to Open/Type 1–2.

Related: How to Change Nat Type on PS5: Easy Fixes for Better Gaming