Netflix is one of the most well-known streaming services. With a huge library of original content, Netflix is a cut above many other streaming services. However, it happens from time to time that Netflix doesn’t work, this blog post will tell you how to fix the “Netflix not Working” issues.
Netflix Not Working? – Common Causes
Our everyday entertainment staple, Netflix, occasionally has technical issues that interfere with our ability to stream. We can easily get back to our binge-watching sessions by breaking down the main issues and their solutions.
The following are some typical causes of Disney Plus not working:
Unstable Internet Connection:
An unstable Internet connection prevents Netflix from delivering high-quality video content to you. Fluctuating and weak signals cause Netflix to fail to load, and Netflix becomes inaccessible as a result.
Outdated App Version:
Netflix versions are too old and may not support the latest encoding formats or server-side optimizations. This may cause Netflix not to work.
Regional Restriction:
Netflix is available globally, but you can’t use Netflix properly if you are located in some areas where Netflix does not have a license to broadcast over the internet. Usually, in these areas, Netflix doesn’t work and can’t load content after you open Netflix.
Device Compatibility Problems:
If you download the phone version on your computer, then you won’t be able to use Netflix on your computer. That’s because the two versions are not compatible.
Issues with Account Authentication:
Sometimes your Netflix keeps crashing because of your account authentication errors. You could exit and reset your account information to keep your authentication status safe.
Official Error Codes:
Netflix officials sometimes tell you why Netflix is not working by sending you an error code.
Examples of some common error codes:
- Error code C7111-1331: This code means that your Google Chromebook or Chromebox has an error.
- Error code 10002: This code means that your iPhone, iPad, or iPad touch has an error.
Tip:
If you can’t access Netflix, YouTube, Instagram, etc. you may use a VPN. LightningX VPN is an ultra-fast, stable, and secure VPN tool that offers 1000+ servers in 50+ countries. You can use this best VPN for Netflix to change your IP address, bypass geo-restrictions to access global content, and protect your online privacy.
Solutions to Fix Netflix Not Working Problem
Here are 7 solutions to fix Netflix not working problem:
Check Your Wi-Fi Connection
When you find that your Netflix is not working, you can start by checking your device’s internet connection issues. You can consult your internet provider or check the internet speed with a tester.
Restart Your Router
Let’s say that after you have tried the first method, your network conditions remain unchanged. You can try restarting your router, a router reboot can refresh your internet connection and fix the transient glitch.
Check Your Netflix’s Version
When your Netflix is not working, you can also check if the version of the app you are currently using is outdated. When using outdated software that is incompatible with the new program, Netflix may stop operating.
Here are some steps on how to upgrade your Netflix App:
For Mobile Devices (Android and iOS):
Step 1: Open your device’s app store (Google Play Store for Android or App Store for iOS).
Step 2: Search for “Netflix” in the search bar.
Step 3: If an update is available, you will see an “Update” button next to the app. Tap on it.
Step 4: Wait for the update to download and install.
For Smart TVs and Streaming Devices:
Step 1: Navigate to the app store on your TV or streaming device (such as Amazon Fire TV, Roku, etc.).
Step 2: Locate the Netflix app.
Related: How to Cancel Netflix Subscription on TV, Computer, Mobile
Step 3: If an update is available, you should see an option to update the app. Select it.
Step 4: The update will start downloading and installing automatically.
Check Your VPN Connection
Despite Netflix’s global launch, some territories still haven’t given Netflix a license to broadcast over the Internet. Then viewers in those areas need to use a virtual personal network to change their IP address temporarily.
If you happen to be located in some area where Netflix is not available. Then when you are using Netflix and Netflix is not responding, you can check if it is because your virtual network is not connected and thus your IP address has not changed.
Check the Compatibility
Your device may not be compatible with the latest version of the Netflix App. You can update your device firmware to keep your device firmware always the latest version. Or you can go ahead and contact the official Netflix staff so that the Netflix support team can give you a clear solution.
Reset Your Account Information
Your Netflix may crash when you automatically log out of your Netflix account or log back into your account when this happens. You can restart your Netflix app to authenticate.
The second way is to manually log out of the account you are currently using and set up a new one. Alternatively, please double-check if your account is still in the subscription period.
Contact Official Staff
If your Netflix is still not working after trying the previous solutions, you can go to the official website of Netflix and contact customer service for official help.
Netflix Not Working – FAQs
How do I get Netflix on my smart TV?
The availability of Netflix on a TV depends on the presence of a pre-installed Netflix App or the option to download it from the manufacturer’s servers. Some smart TVs connect to Netflix through the manufacturer’s servers before streaming. If the server is down, Netflix may not be accessible on the TV. Using a Chromecast dongle plugged into an HDMI port allows for easy Netflix viewing controlled by a smartphone.
Why is Netflix not in the Play Store of my Android TV?
In a deliberate move to preserve more control, branding, and income from its service on those platforms, Netflix withdrew from the Google Play Store on Android TV. Customers must download the Netflix app through either the Android TV device’s built-in app store or directly from Netflix’s website.
How do I make Netflix full-screen on a TV?
It might be necessary to manually change the image resolution and settings. To choose the ideal screen settings for the Netflix film or series you’re watching, use your TV remote. Alternatively, locate the Wide or Zoom button on your remote control and press it by hand until the aspect ratio of the image fills the screen.
Conclusion
Above, this blog post on the issue of Netflix not working, explains to you why this happens and also suggests some ways to solve this problem. Hopefully, after reading this blog post, it will help you use Netflix better.
